Frequently Asked Questions

Shipping Information

All orders are shipped within 2 to 3 business days of receipt of the order. Orders placed after 2 pm will be processed the next business day. In the event of a delay, we will notify you by e-mail. Next Day Air and Priority Mail are not available for items that are personalized such as the Farmers’ Almanac wedding weather letter.

Rush delivery is available to most destinations. At checkout you may select different levels of priority shipping and see the applicable charges calculated prior to finalizing your order. See Rush Shipping Charges and Options below.

Shipping Charges

Shipping charges below are based on standard U.S. Postal Service or UPS Ground Service rates. Orders are entered within 24 hours of receiving them (Monday through Friday). Ground orders can expect to be received within 7 to 10 business days. Please refer to individual item descriptions for production time on personalized merchandise.

Standard Shipping Charges

up to $6.99

$3.95

$7.00 - $15.99

$4.95

$16.00 - $26.99

$6.95

$27.00 - $36.99

$7.95

$37.00 - $46.99

$9.95

** Please note: We offer the ability to ship to several different addresses. If you chose this option, shipping will be higher than those shown above. This is due to the additional cost of packaging and shipping.

Standard Shipping Charges

UPS - 3 Day Select

Add $30.00 to Ground Charges

UPS - 2 Day

Add $50.00 to Ground Charges

UPS Overnight

Add $75.00 to Ground Charges

UPS International Charges dependent on destination

Sales Tax

We are required to add sales tax for merchandise and shipping on orders delivered to all states except Hawaii.

What forms of payment may I use?

We accept American Express, MasterCard, and VISA. Your credit card will not be charged until the item has shipped.

Is it safe to use my credit card online?

Yes. Our security system prevents unauthorized access to confidential information whether you are online or offline. We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing the information. Information access is restricted within our offices as well. Also, for security purposes, we do not keep a record of your credit card on file.

May I order by phone instead?

Of course. You may order by phone by calling our Order Desk at: 1-888-222-4276.

How are products shipped?

Items are shipped via U.S. Postal Service, UPS, and Federal Express. UPS and Federal Express do not deliver to P.O. Boxes. Please provide street address, or if using a rural route number, a complete address and the nearest crossroad. A phone number is required for rush delivery orders.

How soon will my purchase arrive?

For standard delivery, please allow 7 to 10 business days for in-stock items to arrive. Orders placed by noon EST, Monday through Friday, can be shipped by rush delivery in 1 to 2 business days within the continental U.S. for an additional fee.

Do you ship overseas?

To some places, yes, please call 1-888-222-4276 and inquire. We do ship to Canada and Mexico.

Is my privacy protected online?

We appreciate the trust you place in Farmers’ Almanac, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. By creating an online account you do agree to the terms that you authorize us to contact you.

What is Geiger and why does it show up on my credit card?

Please note that Farmers’ Almanac is owned by Geiger, our parent company. If you see "Geiger Bros" on your credit card statement, it is for your purchase from the Farmers’ Almanac online store.

How can I contact a customer service representative?

The Farmers’ Almanac Order Desk is open Monday through Friday, 8 am to 4:30 pm ET.

Call: 1-888-222-4276

Email: FAorderdesk@farmersalmanac.com

Guarantee & Return Policy

Uncompromising quality is a proud tradition of the Farmers’ Almanac. Our merchandise is manufactured using the highest quality materials and is carefully inspected before shipping. If you are not completely satisfied, please call Customer Service at 1-888-222-4276 to make a return or request a refund. Some products may be required to be returned directly to the manufacturer. In the case of manufacturer defects, we will gladly provide a replacement or refund for up to one full year.

I forgot my password.

On the log in screen, click on “Forgot Password”, enter your email address that you use to log in, and we will email you with a new temporary password. After logging in, we recommend you change your password to a new easier to remember password through the My Account page.

How do I change my password?

You can update your password at any time through the My Account page by selecting Change Password.

Can I ship to multiple addresses?

Yes. To do this, choose “Ship to multiple addresses” on the first checkout screen. From here, follow the prompts to either direct each item to a different shipping address, or “Split” the quantity of an item to multiple shipping addresses. Please call Customer Service for assistance at 1-888-222-4276.

How do I update my billing/shipping address or other account information?

You can update your billing address, manage shipping addresses, change your password, and view your order history through the Manage Account page.

What is an “on-demand” item?

An on-demand item is a product that is not pre-printed and stocked in our warehouse, but is produced on a per-request basis. On-demand items take longer to ship, as we produce them specially for you, so please refer to the individual production time listed within the product specifications and plan accordingly. On-demand items may also require a minimum order quantity to meet production requirements.

Supported browsers.

The following browsers are compatible with this store:

Internet Explorer version 8 and above. Latest versions of Google Chrome, Firefox, Opera, and Safari.